Personal hygiene, mobility, preparing meals and taking essential medication are elements of daily life that most people take for granted, but there are many individuals who are unable to perform these tasks independently. The personal support worker (PSW) is the front-line care provider whose responsibilities focus on the provision of personal care and support that include activities of daily living with client populations across all institutional, community care and service settings. PSWs provide compassionate, client-centred care to enhance and maintain the quality of everyday life.