This program is available for international students only for September 2021. The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers. This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer